Troubleshooting Help
First steps for a phone, laptop or desktop that's acting up — and when it's time to bring it in. Our AI assistant runs on the shop's own account, so it opens with a staff access code; anyone can call and talk to a technician instead.
Shop staff access
The AI assistant is reserved for Computer Forensic Repair staff because it runs on the shop's own account. Customers: call (210) 985-1150 and a technician will help you directly.
Need help right now?
The assistant is AI and can't diagnose a device. For data loss, water damage, a swollen battery or anything urgent, call the shop — a technician handles it from there.
6025 Tezel Rd #101, San Antonio, TX 78250 · Serving San Antonio since 1998
Please don't type passwords, PINs or payment details. Prices and repair outcomes are confirmed by a technician at the shop.